Transceivers, Direct Attach Cabling (DAC), Active Optical Cabling (AOC), Jumpers
Warranty Duration by Product Line
Transceivers — Limited Lifetime Warranty
- Pivotal transceivers designed to reach less than 80 kilometers carry a serviceable Lifetime Warranty of 10 years from the date of purchase from Pivotal or an authorized Pivotal Optics, Inc distributor.
- Transceivers that are designed to reach 80 kilometers or further, or custom made Pivotal parts, the serviceable lifetime warranty is 5 years.
- Transceivers purchased that are not branded or programmed by Pivotal Optics, Inc. will have a warranty provided by the original manufacturer. These products may only be returned in accordance with the return policy in effect for the original manufacturer. The warranties and technical support may vary from product to product.
Direct Attach Cabling — Limited Lifetime Warranty
- Pivotal Direct Attach Cables carry a serviceable Lifetime Warranty of 10 years from the date of purchase from Pivotal or an authorized Pivotal Optics, Inc. distributor.
Cables — Limited lifetime Warranty
- Pivotal warrants to the original purchaser that its jumper, breakout and trunk cabling will be materially free from defects under normal use and service for as long as the original user owns the product, or for five years after discontinuation of such product, whichever is sooner.